Mowbray Medical Centre     est.2014

Cnr of La Trobe and Mowbray, East Brisbane 

Phone 07 3393 2118 

Appointments

If this is an emergency, please ring 000 for an ambulance.

The nearest public hospital Emergency 24/7 is Princess Alexandra Hospital, Ipswich Road, Woolloongabba.

Appointments can be made by telephone during our opening hours

Every effort will be made to accommodate your time and doctor preference.


Fees

We are a private billing practice so settlement of Doctor's fees at time of consultation is appreciated.

We Bulk Bill U16 and Senior Card holders with a Medicare card for in-surgery consultations.

Additional costs will apply for Skin Cancer removals/excisions, Ingrown toenail wedge resections and other minor surgeries.

Fees will also apply for Driving medicals, Insurance and Employment medicals as these are not Medicare rebateable.

Communications

In an emergency please ring for an ambulance on 000.

If doctor is with a patient, our Receptionist will take a message and Dr will ring you back when able.

If it is urgent, please ask to speak with Nurse.

Reminder system

Our practice is committed to preventative care. We may send you a reminder letter from time to time offering you preventative health services eg flu vaccine, blood tests, pap smear and health checks. If you do not wish to participate, please inform nurse.

Telephone interpreter service

If you require an interpreter please let our Receptionist know at least 24 hours prior to your appointment.

Translating and Interpreting Service (TIS) ph 131450.

Management of personal information

Your medical record is a confidential document. It is the policy of this practice to maintain the security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Our practice complies with the Australian Privacy Principles Jan 2014.

Patient Feedback

We welcome your compliments and feedback. Please direct any concerns to the Practice Manager.

Alternatively if we are unable to resolve your concerns you may wish to contact the Office of the Health Ombudsman, GPO Box 13281, George St, Brisbane 4003 Qld. Ph 133646.